Safeguarding

Ensuring our clients' funds are held safely and securely is of paramount importance to us.

Blockzo Ltd is a business introducer to regulated electronic money and cryptoasset service providers. We do not hold client funds ourselves. Funds are held and safeguarded by our regulated partners.

Fiat payments and FX — held by Currencycloud

For fiat foreign exchange and international payments, Blockzo introduces clients to The Currency Cloud Limited ("Currencycloud"), an Electronic Money Institution authorised by the UK Financial Conduct Authority.

When funds are received into your account, e-money is issued in exchange. Currencycloud safeguards these funds: the money behind the balance you see in your account is held at a reputable bank, and is protected in the event of Currencycloud's, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary's account.

Currencycloud has been part of the Visa Inc. group of companies since 2021.

For clients in the United Kingdom and other markets (excluding the EEA)

For clients in the European Economic Area

Currencycloud's own Terms of Use are available at currencycloud.com/legal.

Cryptoasset services — held by Universe Money

For cryptoasset on-ramp and off-ramp services, Blockzo introduces clients to Universe Money.

Universe Money is registered with the UK Financial Conduct Authority as a cryptoasset business under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.

Cryptoassets held or transmitted by Universe Money on your behalf are subject to Universe Money's safeguarding and custody policies, available on their website.

Important note

Cryptoassets are not regulated in the same way as fiat money. The value of cryptoassets can fall as well as rise. The Financial Services Compensation Scheme (FSCS) does not protect cryptoasset holdings. Customers should review Universe Money's risk disclosures before transacting.